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No. Online booking is available when a practice publishes appointment times on WellNear. Other listings show public contact and location details so you can call, visit the website or ask the practice directly.

No. Eligible WellNear appointments can be confirmed as a guest. A free account lets you view bookings in one place, save favourites and book again more quickly.

Booking without an account

WellNear does not add a customer booking fee. Any price, deposit or payment shown is set by the practice. Payment-processing fees can apply only if you pay online through the practice’s payment flow.

That depends on the service. Some appointments are paid at the practice. Others may ask for a deposit or prepayment. Any amount due, and when it is due, should be shown before you confirm.

Signed-in customers can cancel an upcoming booking from their account. WellNear does not currently offer a separate reschedule button — you usually cancel if that is available and book a new time, or ask the practice to move it. Practice cancellation terms may apply.

View bookings How to cancel

Refunds follow the practice’s published terms and applicable law. Card payments taken for a practice are handled in the practice system, not by storing cards on WellNear. There is no universal WellNear refund timescale.

Cancellations, changes and refunds