Booking without an account

Can I book as a guest?

You do not need to create a WellNear account before making an appointment. When online booking is available, you can continue as a guest and provide only the details needed to arrange your booking.

Guest checkout is available for appointments that can be booked directly through WellNear.

If a listing does not offer online booking, WellNear will show the practice’s available contact information instead. You can then contact the practice directly.

How guest booking works

1. 1

   Find a practice

   Search by treatment, service, professional or location and open the practice you want to book.

   Find a practice
2. 2

   Choose an appointment

   Select a service, professional and available time. Check the price, duration and cancellation policy before continuing.

3. 3

   Enter your details

   Provide your name, email address and any other contact details required to confirm the appointment.

4. 4

   Review and confirm

   Check the appointment information and accept the relevant booking and cancellation terms. If advance payment is required, this will be explained before you confirm.

5. 5

   Receive confirmation

   We will send confirmation to the email address you provided. Keep this email because it may contain a link for viewing or managing your appointment.

What information will I need?

Have these details ready before you continue to checkout.

• Your name
• A valid email address
• Your telephone number, when required
• Payment details, if the practice requires online payment
• Agreement to the practice’s booking and cancellation terms

Guest booking or a WellNear account?

Creating an account is optional. After booking, you may be invited to create a free WellNear account so you can manage appointments, save favourites and book again more quickly.

Create a free account

After your booking

You should receive a confirmation email shortly after the appointment is accepted.

If you do not receive it:

1. Check your spam or junk folder.
2. Confirm that you entered the correct email address.
3. Check your WellNear account if you signed in while booking.
4. Contact the practice if the appointment is imminent.
5. Contact WellNear support if you still need assistance with the website or confirmation process.

I haven’t received my booking confirmation

Changing or cancelling

The practice’s cancellation policy applies to your booking. Use the management link in your confirmation email or view the booking in your WellNear account where available.

Manage a booking Read about cancellations

Related articles

Booking an appointment How to make a booking Choose a bookable practice, pick a service and time, then review the details before you confirm. → Account and favourites Create a WellNear account A free customer account keeps appointments and favourite professionals together. → Managing appointments Change or cancel an appointment Use your confirmation or WellNear account. The practice’s booking terms still apply. →

All booking help